Before you depart with P&O
Before setting sail on your P&O Australian Cruise, it's crucial to have all the information you need before you leave.
Here, you'll discover helpful details that you can refer to at any time as you prepare for your journey.
To view all booking details, passenger information, and manage your invoice, you must register to create a My Trip account.
The account owner of the booking can do so by registering their email address along with the booking number provided. Once you are logged into your My Trip account, you can then share all booking details with your travel companions.
To register your My Trip account please click HERE.
Before you set sail, it's important for all passengers to check in and provide necessary information by creating a 'Cruise Control' Account. By checking in with P&O Cruises directly, you can access your travel documents and even reserve additional onboard amenities for your cruise. To get started, click here to create an account.
If you would like to enhance your travel experience with shore excursions, WIFI package or drink packages, you can log into your 'Cruise Control' account directly.
Please note, where you are unable to add on any additional services with the cruise-line directly, the service must be booked on-board. Additional services cannot be booked once within 4 days to departure.
Electronic Travel documents are generally issued within 60 days prior to sailing. All documents will be made available in your Cruise Control account.
It is important to note, your travel documents will only be issued once you have completed all pre-travel requirements and final payment has been made.
Log into your account HERE to complete your requirements and download your travel documents once available.
We recommend keeping up to date with the latest travel document advice with P&O HERE as this is subject to change without notice.
We strongly recommend you reviewing all boarding requirements with P&O prior to departure.
To review this information please click HERE
It is important all travelers purchase comprehensive cruise travel insurance. You may be required to present your policy information upon boarding.
Where you reside in Australia we recommend nib Travel insurance which you can explore HERE
Where travelling the relevant government issued document is required.
Visa requirements vary depending on both the country you are travelling to and the type of passport that you are travelling on. Given that there are many variables when it comes to visa requirements, we cannot provide specific details in regards to visas on our website.
Please refer to our Visa and Passport Information page HERE for further details.
To sail within Australia and New Zealand with P&O, you must be over 6 months old. For all other itineraries, travellers must be a minimum 12 months old.
Please be advised that guests traveling with an infant who does not meet these age requirements will be denied boarding. The cruise line will not provide refunds or compensation due to such denial of boarding for underage infants or accompanying guests.
Please note that these are general guidelines, and infant requirements can change. Always check with P&O directly for the most up-to-date and accurate information, which can be viewed HERE
Where you are unsure if you can travel, please contact our team directly.