Before you depart with Criosi
Before setting sail with Croisi, it's crucial to have all the information you need before you leave.
Here, you'll discover helpful details that you can refer to at any time as you prepare for your journey.
To view all booking details, passenger information, and manage your invoice, you must register to create a My Trip account.
The account owner of the booking can do so by registering their email address along with the booking number provided. Once you are logged into your My Trip account, you can share all booking details with your travel companions.
To register your My Trip account please click HERE.
Before you set sail, it's important for all passengers to check in and provide the necessary details. By registering an account with Croisi directly, you can access your travel documents and even reserve additional onboard amenities for your cruise. To get started, click here to create an account.
Travelling with Croisi will provide you with free WiFi and drinks as part of your journey. Please note, premium drinks, spirits, champagnes, or grands crus can be purchased at additional costs whilst onboard.
For travellers looking at enhancing their sailing with shore excursions, travellers can book them on board or via your Croisi account.
Log into your Croisi account HERE
Travel e-documents are generally issued no later than 14 days prior to sailing. All documents will be made available in your Croisi account.
Log into your account with Croisi to complete your pre-travel requirements and download your travel log book once available. You may be required to present your documents upon check-in.
We recommend keeping up to date with the latest travel document advice with Croisi HERE as this is subject to change without notice.
We strongly recommend you review all boarding requirements with Croisi prior to departure.
To review this information please click HERE and review your travel log book when available.
It is important all travelers purchase comprehensive cruise travel insurance. You may be required to present your policy information upon boarding.
Where you reside in Australia we recommend nib Travel insurance which you can explore HERE
Where travelling the relevant government issued document is required.
Visa requirements vary depending on both the country you are travelling to and the type of passport that you are travelling on. Given that there are many variables when it comes to visa requirements, we cannot provide specific details in regards to visas on our website.
Please refer to our Visa and Passport Information page HERE for further details.
We recommend reviewing Croisi health and safety protocols prior to sailing.
To view the health and safety protocols please click HERE
There is no minimum age requirement to travel on Croisi family cruises, however, please note they do not provide any facilities for infants so it is recommended you bring your own equipment.
Please be advised, that for guests travelling to specific destinations including Africa and the Indian continent children must be over the age of 7. The cruise line will not provide refunds or compensation due to such denial of boarding for underage infants or accompanying guests.
Please note that these are general guidelines, and infant requirements can change. Always check with Crosi directly for the most up-to-date and accurate information, which can be viewed HERE
Where you are unsure if you can travel, please contact our team directly on 1300 832 370.