Before you depart with Explora Journeys
Before setting sail on your Explora Journeys cruise, it's crucial to have all the information you need before you leave.
Here, you'll discover helpful details that you can refer to at any time as you prepare for your journey.
To view all booking details, passenger information, and manage your invoice, you must register to create a My Trip account.
The account owner of the booking can do so by registering their email address along with the booking number provided. Once you are logged into your My Trip account, you can then share all booking details with your travel companions.
To register your My Trip account please click HERE.
Before you set sail, it's important for all passengers to check in and provide necessary information. By checking in with Explora Journeys directly, you can access your travel documents and even reserve additional onboard amenities for your cruise. To get started, click here to create an account.
When sailing with Explora Journeys, all customers receive complimentary WIFI and unlimited beverages. Please note, selective beverages will incur at an additional costs.
If you wish to enhance your travels with by partaking in some optional experiences, known as Destination Experiences with Explora, you can book them online via your account between 3-60 days prior to sailing.
Please note, where you are unable to add on any additional services with the cruise-line directly, the service must be booked on-board.
To explore all Destination Experiences, please click HERE
Travel documents are generally issued no later than 30 days prior to sailing. All documents will be made available in your Explora Account.
Log into your Explora Account here to complete your requirements and download your travel documents once available.
We recommend keeping up to date with the latest travel document advice with Explora Journeys HERE as this is subject to change without notice.
We strongly recommend you reviewing all boarding requirements with Explora Journeys prior to departure.
To review this information please click HERE
It is important all travelers purchase comprehensive cruise travel insurance. You may be required to present your policy information upon boarding.
Where you reside in Australia we recommend nib Travel insurance which you can explore HERE
Where travelling the relevant government issued document is required.
Visa requirements vary depending on both the country you are travelling to and the type of passport that you are travelling on. Given that there are many variables when it comes to visa requirements, we cannot provide specific details in regards to visas on our website.
Please refer to our Visa and Passport Information page HERE for further details.
We recommend reviewing Explora Journeys health and safety protocols prior to sailing.
To view the health protocols please click HERE
To sail with Explora Journeys you must be at least 6 months old.
Please be advised that guests traveling with an infant who does not meet these age requirements will be denied boarding. The cruise line will not provide refunds or compensation due to such denial of boarding for underage infants or accompanying guests.
Please note that these are general guidelines, and infant requirements can change. Always check with Explora Journeys directly for the most up-to-date and accurate information, which can be viewed HERE
Where you are unsure if you can travel, please contact our team directly on 1300 832 370.