Before you depart with Scenic
Before setting sail it's crucial to have all the information you need before you leave.
Here, you'll discover helpful details that you can refer to at any time as you prepare for your journey.
To view all booking details, passenger information, and manage your invoice, you must register to create a My Trip account.
The account owner of the booking can do so by registering their email address along with the booking number provided. Once you are logged into your My Trip account, you can share all booking details with your travel companions.
To register your My Trip account please click HERE.
Before you set sail, it's important for all passengers to check in and provide the necessary details via Trip Personaliser. By registering an account with Scenic directly, you can access your travel documents and even reserve additional onboard amenities for your cruise. To get started, click here to create an account.
To enhance your travel experience with shore excursions or drink packages, you can log into your account with Emerald directly or purchase them onboard.
Please note, where you are unable to add on any additional services with the cruise-line directly, the service must be booked onboard.
Complimentary Wi-Fi is accessible on all Emerald Cruises Star-Ships and luxury yachts.
Your cruise documentation will be posted to you between 2-4 weeks prior to your departure date. If you have booked a departure within 2 weeks of sailing, your documents will be emailed to you directly to print at home.
We recommend keeping up to date with the latest travel document advice with Scenic HERE as this is subject to change without notice.
We strongly recommend you review all boarding requirements with Emerald prior to departure.
To review this information please click HERE and review your travel log book when available.
It is important all travelers purchase comprehensive cruise travel insurance. You may be required to present your policy information upon boarding.
Where you reside in Australia we recommend nib Travel insurance which you can explore HERE
Where travelling the relevant government issued document is required.
Visa requirements vary depending on both the country you are travelling to and the type of passport that you are travelling on. Given that there are many variables when it comes to visa requirements, we cannot provide specific details in regards to visas on our website.
Please refer to our Visa and Passport Information page HERE for further details.
We recommend reviewing all health and safety protocols prior to sailing with Scenic.
To view the health and safety protocols please click HERE
Scenic recommends that all travelers be over 12 years old.
Please note that these are general guidelines, and infant requirements can change. Always check with Scenic directly for the most up-to-date and accurate information, which can be viewed HERE
Where you are unsure if you can travel, please contact our team directly on 1300 832 370.