Before you depart with Holland America
Before setting sail on your Holland America, it's crucial to have all the information you need before you leave.
Here, you'll discover helpful details that you can refer to at any time as you prepare for your journey.
To view all booking details, passenger information, and manage your invoice, you must register to create a My Trip account.
The account owner of the booking can do so by registering their email address along with the booking number provided. Once you are logged into your My Trip account, you can then share all booking details with your travel companions.
To register your My Trip account please click HERE.
Before you set sail, it's important for all passengers to check in and provide necessary information. By checking in with Holland America directly, you can access your travel documents and even reserve additional onboard amenities for your cruise. To get started, click here to create an account.
If you would like to enhance your travel experience with shore excursions, WIFI package or drink packages, you can log into your My Cruise account with Holland America directly.
Please note, where you are unable to add on any additional services with the cruise-line directly, the service must be booked on-board.
Electronic travel documents are generally issued 15 days prior to sailing. All express e-documents will be made available in your account with Holland America directly.
It is important to note, your travel documents will only be issued once you have completed all check-in requirements.
Log into your My Cruise account HERE to complete your requirements and download your travel documents once available.
Have further document questions? Please refer to Holland Americas FAQS HERE
We strongly recommend you reviewing all boarding requirements with MSC prior to departure.
To review this information please click HERE
It is important all travelers purchase comprehensive cruise travel insurance. You may be required to present your policy information upon boarding.
Where you reside in Australia we recommend nib Travel insurance which you can explore HERE
Where travelling the relevant government issued document is required.
Visa requirements vary depending on both the country you are travelling to and the type of passport that you are travelling on. Given that there are many variables when it comes to visa requirements, we cannot provide specific details in regards to visas on our website.
Please refer to our Visa and Passport Information page HERE for further details.
We recommend reviewing Holland America's health and safety FAQS prior to sailing.
Click HERE to review all health and safety FAQS.
The minimum age requirement is 12 months for trans-Atlantic sailings or any other itinerary deemed by the Medical Department to pose significant risk to infants aged between 6 and 12 months. For all other sailings, the minimum age requirement is 6 months.
Please be advised that guests traveling with an infant who does not meet these age requirements will be denied boarding. The cruise line will not provide refunds or compensation due to such denial of boarding for underage infants or accompanying guests.
Where you are unsure if you can travel, please contact our team directly on 1300 832 370.
Please note that these are general guidelines, and infant requirements can change. Always check with Holland America directly for the most up-to-date and accurate information, which can be viewed HERE