My Cruise Booking

If you need to update any information, please email cruises@inspiringvacations.com.

Please note that there may be some fees involved to correcting inaccurate details. Our team will inform you of any applicable charges once we confirm this with the relevant suppliers.

If you haven't booked a package deal, unfortunately we are unable to add flights to your booking.

If you haven't booked a package deal, unfortunately we are unable to book additional accommodation.

If you wish to change your departure date, kindly reach out to our team at cruises@inspiringvacations.com and provide your desired new departure date.

Upon receiving your request, one of our cruise specialists will calculate the additional costs involved in making this change. These costs will include a fee of $75per person in addition to any applicable fees from our third-party suppliers.

Please note that we will only confirm the new departure date once the additional payment has been processed. Until then, all rates will be provided as quotes, as we cannot guarantee availability or the rate until the booking is finalised with the cruise line.

If you need to cancel your booking, please email our dedicated cruise team at cruises@inspiringvacations.com. 

Your My Trip account provides you access to all your reservation information, such as your sailing itinerary, passenger details, invoice, and cruise line FAQs.

Additionally, you can easily share your booking specifics with your fellow travellers through your My Trip account.

Your travel documents will be accessible directly from your account on the cruise line's platform. You may be required to provide specific information directly to the cruise line to expedite this process. For more details, please log in to your My Trip account.

Generally, travel documents are released 30 days prior to your scheduled sailing date.

To enhance your sailing experience with shore excursions and drink packages, kindly access the cruise line platform directly. You will need the lead passenger's email and booking number to view or modify your booking. Please note that adding extras to your booking may be subject to availability and cruise line policies. 

Booking changes included but not limited to, a date change, name correction, name change and package change. A booking change will not be permitted where;

• Your package was secured on a promotional non refundable rate
• You new package request is operated by a new cruise operator 
• Flights have been issued by Cruises by Inspiring Vacations 
• The cruise operator's terms and conditions have unfortunately led to the denial of the booking change request.

Depending on the stage of your booking and the nature of the change, we cannot guarantee that a booking change will be permitted. Our team will be able to investigate this option for you no later than 120 days prior to departure. 

Where applicable a member from our team will contact you by email with further details including costs to confirm the new arrangements where applicable.

Please note that all changes to bookings will incur an administration fee of $75 per person from Cruises by Inspiring Vacations, in addition to any charges by third-party entities.

If you require a modification to your booking, kindly get in touch with our team at cruises@inspiringvacations.com with all pertinent details, and a team member will promptly assist you.

Cruises by Inspiring Vacations aims to offer a transparent and flexible response to cancellations for all cruise bookings and packages made on www.cruises.inspiringvacations.com.

Should you decide to cancel your booking, the below Cruises by Inspiring Vacations fees will apply in addition to any costs charged by third-parties - such as those charged by airlines, cruise lines or other travel service providers. 

• Deposit - Non Refundable
• 120 days or more prior to departure - Deposit plus 10% of the package price
• 119 days or less prior to departure - 100% of the package price
  

Cancellations will include but are not limited to, the full cancellation of your booking and the cancellation of one passenger on a booking. 

If there have been administration charges and changes to your booking previously, these costs will be non-refundable in the event of a cancellation.

After deducting any fees, the remaining amounts paid, if any, will be returned to you as paid unless the cruise line operator has provided reimbursement in the form of a credit. The terms of that credit will be provided upon issue where applicable. 

We strongly recommend all customers purchase comprehensive travel insurance which includes cruise coverage immediately after booking as Cruises by Inspiring Vacations is not liable for covering any unrecoverable costs associated with your booking. Where required, our team will provide a letter for your claim upon request.

To request the cancellation of your booking please email cruises@inspiringvacations.com